Discover BAC
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FAQs
Find answers to frequently asked questions about memberships, sign-up processes, and policies, including cancellation policies.
How do I sign up?
To sign up for a membership, simply visit our website and click on the 'Sign Up' button. Follow the prompts to complete the registration process.
What are the membership options?
We offer a variety of membership options to suit different needs and budgets. These include individual, family, and corporate memberships.
Can I cancel my membership?
Yes, you can cancel your membership at any time. Please refer to our cancellation policy for more information.
Are there any hidden fees?
No, we do not have any hidden fees. Our membership prices are transparent and include access to all our facilities and services.
How can I contact customer support?
For any inquiries or assistance, you can contact our customer support team via phone or email. We are here to help!
How can I update my membership information?
To update your membership information, log in to your account on our website and navigate to the 'My Account' section. From there, you can make any necessary changes.
What are the payment options?
We accept various payment methods, including credit/debit cards and online payment platforms. You can choose the option that is most convenient for you.
Is there a trial period?
Yes, we offer a trial period for new members. This allows you to experience our facilities and services before committing to a full membership.
Do you offer guest passes?
Yes, we offer guest passes for non-members to try out our gym. Please inquire at the front desk for more information.
What are the gym hours?
Our gym is open from 5:00 AM to 11:00 PM, seven days a week. However, please note that specific amenities and services may have different operating hours.