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Frequently Asked Questions
Find answers to common questions about BAC and our services.
Frequently Asked Questions: Membership
Find answers to frequently asked questions about memberships, facilities, classes, and services.
How do I join?
To join our gym, simply visit our Membership page and choose the plan that best suits your needs. You can then sign up online or visit one of our locations to complete the registration process.
What are the membership options?
We offer a variety of membership options to fit your lifestyle, including individual, family, and corporate plans. Each plan comes with its own set of benefits and pricing. Visit our Membership page for more details.
Are there any discounts available?
Yes, we offer discounts for local college students and corporate memberships. Contact our staff or visit our Membership page for more information.
What are your class offerings?
We have a wide range of classes to choose from, including yoga, Zumba, spinning, and more. Our classes are led by experienced instructors and cater to all fitness levels. Check out our Classes page for the full schedule.
Do you offer personal training?
Yes, we have certified personal trainers available to help you reach your fitness goals. Whether you're looking to lose weight, build muscle, or improve your overall health, our trainers can create a personalized workout plan for you. Contact us to learn more.
How do I cancel my membership?
To cancel your membership, please stop by either location to sign your cancellation form. We require a 30 Day Cancellation Notice after your first 90 days.
What are your gym hours?
The Scottsville Road location is open Monday-Friday from 5AM-10PM, Saturday and Sunday from 7am-7pm. The Nashville Road location is open Monday-Friday 5AM-8PM.
Do you have personal lockers?
Yes, we provide personal lockers for our members to store their belongings while they work out. Our smaller lockers designed to hold wallets and keys can be set with a unique code. The larger lockers require a lock.
What amenities do you offer?
We offer a range of amenities, including a cardio theater, group fitness classes, dry saunas, infrared saunas, locker rooms with showers, and more. Visit our Amenities page for a full list of what we offer.
Can I bring a guest?
Yes, we allow guests to accompany members for a discounted day rate. Guest must have an ID and be accompanied by a Member. Guest 13-17 years old must have a parent or guardian present to sign the waiver.
What can I expect on my first visit to BAC?
Find answers to commonly asked questions about your first visit to the gym.
What do I need?
On your first visit to the gym, make sure to bring a valid ID and wear appropriate workout attire. You may also want to bring a water bottle and a towel.
What should I expect?
When you arrive at the gym, our friendly staff will greet you and provide a tour of the facilities. They will also explain the check-in process and answer any questions you may have.
How do I check-in?
To check-in, simply present your membership card or provide your name at the front desk. Our staff will assist you with the check-in process and ensure you have everything you need for your workout.
Are there lockers available?
Yes, we have lockers available for members to use. You can bring your own lock or purchase one at the front desk. Please remember to remove your belongings before leaving the gym.
Is personal training available?
Yes, we offer personal training services for members who are looking for personalized guidance and support. Our certified trainers will work with you to create a customized workout plan based on your goals and fitness level.
Can I bring a guest?
Yes, members are allowed to bring a guest to the gym. There may be a guest fee or a limit on the number of times a guest can visit.
What are the gym hours?
Our gym is open from [insert gym hours here]. Please check our website or contact us for the most up-to-date information on our operating hours.
Are there group classes?
Yes, we offer a variety of group fitness classes for members of all fitness levels. From yoga and Zumba to HIIT and cycling, there's something for everyone.
Can I cancel my membership?
Yes, you can cancel your membership at any time. Please refer to our membership terms and conditions for more information on the cancellation process.
Is there parking available?
Yes, we have parking available for gym members. There may be designated parking areas or parking fees, so please check with our staff for more information.
Gym Rules & Etiquette
Find answers to commonly asked questions about gym etiquette and behavior.
How should I dress?
We recommend wearing comfortable workout attire that allows for ease of movement and proper ventilation. Avoid clothing with offensive language or graphics.
Is it okay to use my phone?
While it's generally acceptable to use your phone for music or tracking workouts, please be mindful of others and keep your conversations and media volume at a considerate level.
How do I share equipment?
Please be courteous and allow others to work in or alternate sets with you if the gym is busy. Wipe down equipment after use and return any shared items to their proper place.
Can I bring a guest?
Guest policies may vary, so please check with our staff or refer to your membership agreement for details on guest privileges and any associated fees.
What if I need help?
Our friendly staff and trainers are always available to assist you. Don't hesitate to ask for guidance or clarification on equipment usage or exercises.
Can I bring my own equipment?
Yes, you are welcome to bring your own equipment as long as it does not interfere with the safety or experience of other members. Please be mindful of the gym's policies and guidelines.
What if I have an injury?
If you have an injury or medical condition, it's important to consult with your healthcare provider before starting any exercise program. Our trainers can provide modifications or alternative exercises to accommodate your needs.
Are there age restrictions?
Age restrictions may apply for certain areas or equipment. Please check with our staff or refer to our membership policies for more information.
How do I cancel my membership?
To cancel your membership, please contact our customer service team or visit our website for cancellation instructions.
What are the gym hours?
Our gym is open from [opening time] to [closing time] on weekdays, and [opening time] to [closing time] on weekends. Please check our website or contact us for specific hours on holidays or special occasions.
More questions? Contact us.
Questions, comments, or suggestions? We'd love to hear from you!
